Returns & Exchanges

We want you to be completely satisfied with your Engel Coolers fashion gear, which is why we offer a 30-day return policy for items in original, unworn condition. Please ensure all tags are attached and the product is returned in its original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Print Shipping Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

• 3.
  Pack and Ship

  Securely pack your items in their original box and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects your return, a refund will be processed to your original payment method within 5-7 business days.